What is your refund policy?

Because our products are perishable, all sales are considered final and we are not able to offer refunds or exchanges.

If something isn’t right with your order, please reach out to us as soon as possible. We take quality seriously and will work with you to address any concerns.

Thank you for your understanding and for supporting Real Kansas Meats.

When will my order ship?

Orders are typically processed and shipped within a few business days. You will receive tracking information once your order has been fulfilled.

How will the beef be packaged and shipped?

All beef is vacuum-sealed and packaged to maintain freshness and quality during transit. Orders are shipped frozen with insulated packaging and cold packs to ensure your beef arrives in good condition.

Will my order stay frozen during shipping?

Your order may arrive frozen or partially thawed. As long as the beef is still cold to the touch, it is safe to refrigerate or refreeze.

Do you offer local pickup?

Yes! Local pickup is available at checkout. You will receive an email with pickup details and instructions once your order is ready.

What if there is an issue with my order?

If you have any concerns with your order, please reach out to our team. We’ll review the issue and work with you toward a resolution.

What is the Real Kansas Meats Traceability Program?

The RKM Traceability Program uses RFID tags to track every animal from birth to processing. It provides real-time data on feedlot performance, carcass quality, and production metrics, empowering producers to make data-driven decisions.

What cattle programs does Real Kansas Meats offer?

We offer six producer programs:

• Traceability (Base Program)
• Certified Angus Beef® (CAB)
• All-Natural
• Wagyu
• Grass-Fed
• Non-Hormone Treated Cattle (NHTC)

What are the requirements to participate?

Producers must use RKM RFID tags, allow quarterly audits, maintain accurate health and performance records, and meet individual program specifications.

Can I enroll only part of my herd?

Yes, participation is flexible. You can enroll selected cattle only.

Can I remove animals from a program?

Yes. Animals can be removed at any time with a $20 per animal removal fee.

What happens if an animal doesn’t meet USDA Select grade?

It will be classified as a Non-Participating Animal (NPA) and will be priced at current live market rate.

What premiums are offered for the programs?

Premiums are adjusted after carcass evaluation based on USDA grading. Animals grading below USDA Select are bought at live market rate.

Traceability (Base Program)

• Prime: +15% to +6%
• Choice: +12% to +2%
• Select: +2% to +1%

Certified Angus Beef®
+6% to +2%

All-Natural
+15% to +2%

Wagyu
+16% to +2%

Grass-Fed
+12% to +2%

Non-Hormone Treated (NHTC)
+3% to +1%

What is required by weaning time if the sex of the calf is unknown at tagging?

It is required to have the sex of the calf recorded by weaning time.

What should be done if a calf is accidentally tagged and is not intended for retention?

Reach out to an RKM representative.

What do I do if I tagged a 2024 calf in 2025?

The producer will pay RKM per tag.

What do I do if I have extra tags?

Notify Allison (RKM Representative) and HerdX how many tags and what tag numbers before onsite visits, and they will be issued to the following calving season. We need to know those numbers before an audit.

If I have two bulls in one pasture, which bull do I use to record?

The decision of which bull to enter is preference of the producer.

What do I do if I have a dead calf?

If there is a dead calf, send proof with a picture of a tag in the calf’s ear to an RKM Representative. No charge for the death of a calf.

What do I do if the tag rips out of the calf’s ear while tagging?

Notify an RKM representative.

How does the traceability system work?

Our system uses long-range, tamper-proof RFID tags (powered by HerdX®) and provides producers access to data including feedlot performance, carcass weight, and quality metrics.

Is my herd data private?

Yes. We do not share producer data with third parties unless legally required.

What processing technologies are offered in the facility?

Our state-of-the-art facility will be fitted with the latest processing equipment and technology to enhance the services we offer, increase value-add opportunities and create a safe, efficient workplace for our employees.  Some examples include:

• X-ray machines for enhanced product inspection
• Spray-chilled carcass processing for better beef preservation
• USDA weight-checking systems to ensure consistent, accurate measurements
• Ground beef CO₂ injection for a fresh, bright-red appearance

Is custom packing available?

We offer a wide range of packaging solutions to make your product stand out in the marketplace, from vacuum-sealed cuts for retail to wholesale boxed beef. Our labeling options include custom branding, product information, and traceability QR codes that connect your customers directly to the source.

What is the VIP Partner Program?

This exclusive program provides added benefits for producers including a VIP tour, feature on the RKM website, access to data tracking, early access to new services, marketing support, and priority processing dates.

Is there a cost to join the VIP Partner Program?

Yes, membership is $500 annually. 

Will beef be available for retail purchase?

Yes. Once open, retail beef will be available at our on-site retail store, through our website, and via distributors.

Will beef be available for wholesale purchase?

Yes, we are currently accepting inquiries from wholesale distributors, grocery stores, restaurants, etc. for wholesale contracts. Contact us at 620-652-1541 for more information.